Archive for January, 2009

CS4 Issues – Installing on a DELL Inspiron 9400

Recently, I left and took a new position at a new company. This new position requires me to commute to work…. 5800 miles a week. Being that this puts a damper on my photography since I am away from my studio and digital darkroom, I decided to install CS4 on my DELL Inspiron 9400 notebook. This notebook is one of DELL’s Dual Core, 17″ machines that is well suited for image editing. Being that I have CS3 on the machine I thought there would be no problems installing Photoshop on this box.

Well…. I was wrong.

It seems that CS4 likes to blue screen this box. I have checked the video requirements as well as memory requirements and everything is in order. However, regardless of what I do the only part of CS4 that I can install is Acrobat. As soon as it starts to install Dreamweaver, Photoshop or Illustrator it crashes, starts dumping to disk and is done.

The specific error I get is a Windows Driver error (A stop error) for the windrvNT.sys driver with the following error message:

STOP: 0x0000008E (0xC0000005, 0xBAC21703, 0xADD50c70,0x00000000)

More on this ASAP. There is a logical reason and I am certain its a hardware limitation/issue and not CS4. I have had good luck with the 32 and 64 bit version of CS4 once I discovered the NIK software issue and fixed it. (click here to read that post). There are some great suggestions located in the Adobe Forums. If you are experiencing the same problem take a look in the forums first.

More later